Your happiness is our priority, and we are devoted to make you feel comfortable and confident when shopping at Gnoce, that’s why we offer a 60-day return & exchange policy. If for any reason you're not satisfied with your purchase, you may return or exchange the unused item in its original condition from the date of their receipt.
Return & Exchange Conditions
Items returned without authorization will not be accepted.
The time frame for return & exchange must not exceed 60 days from when the original order was received.
All items must be returned in their original condition, without scratches or signs of wear, and must not be resized or altered in any way.
When returning or exchanging items, customers must use a shipping method that has tracking on it. Returns or exchanges with no tracking will not be processed.
For return, any promotional gifts received must be included with the returned items. Otherwise, the retail price of the promotional gift will be deducted from the refund.
Note:Please do not send your return to the address on your package. That is not our return address and will affect the processing of your return.
Non-Refundable Items
Personalized items are non-refundable, unless the engravings or photos are totally different from what you provided to us.
Items without jewelry tag or that have been worn, damaged or altered are not refundable, and will be returned to the customer at their expense.
Items that were worn, or sent to you as Replacement/Exchange are not refundable.
For every order you place, we'll provide you with a free gift. You can choose one of these items: a 316 stainless steel bracelet, a 925 sterling silver basic chain, or a SS Charm Holder&Key Chain for matching, and also a free Gnoce Jewelry Box. The two items will be added to your shopping bag automatically. Go to the shopping bag to choose the gift & size you need.
Below is the picture of the free gift.
Please kindly noted that the free gifts are not returnable or replaceable unless defective or damaged.
A kind reminder: Common chemicals in perfume, hair spray, soap, and lotion will make the item tarnish permanently. Please Stay away from bleaches including swimming pools. Do not wear your jewelry while doing housework, washing dishes, working out, lifting weights, swimming, showering, gardening, or using any chemical substances.
Free Shipping Over R1469
Shipping & Delivery
You can choose the following shipping method during checkout:
Method
ShippingTime Frame
Price
Standard Shipping
5-7business days
R149(Free over R1469)
All items purchased from Gnoce are delivered with our elegant Jewelry Packaging.
And please note that the time frame mentioned above doesn't include production time.
This pendant features a detailed Jack-in-the-Box design, crafted from 925 high-quality sterling silver. Jack-in-the-Box is a creepy spring-loaded box prop that appears specifically in Bride of Chucky to create a chilling atmosphere. It symbolizes the blend of an innocent toy exterior with a sinister core, perfectly aligning with Chucky's evil persona.
Gnoce crafts each piece with premium materials to ensure a radiant finish and long-lasting durability. Ethically sourced and thoughtfully designed for everyday wear, each piece blends elegance, versatility, and enduring quality.
Every piece is backed by a 1-year warranty covering manufacturing-related issues, offering added confidence and peace of mind.